Terms & Conditions
Welcome to the terms and conditions and user agreement for InHealth.ie
In return for allowing you access to InHealth.ie, we require you to accept the Terms & Conditions of use set out in this notice.
This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you.
Internet transactions are processed via our secure ordering facility on a secure server. All major Credit Cards are accepted and the name INHEALTH.IE (after POS) will appear on your credit card transaction statement. All prices displayed within the store include VAT at 23 % with the exception of Non vat items which VAT is charged at 0%. Other items will be charged at 13.5% as per Revenue guidelines.
We guarantee the confidentiality of your details. Under no circumstances will these be given to any other third party and shall be used for order processing only. Details will be placed on our own mailing list unless otherwise requested.
Descriptions and Product Information
All products displayed on this website are available only whilst stocks last. All photos, descriptive matter, specifications and advertising issued on this website and any descriptions, photos or illustrations are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard. All prices are subject to change, are quoted in Euro and are inclusive of VAT at 23% where applicable. All sale prices quoted are valid only while stocks last.
We take fraud very seriously; any suspected fraudulent transactions will be pursued through the legal system and will be prosecuted. We report fraud to the Gardaí and UK Police force immediately whereupon the delivery address, names, phone numbers and IP Addresses will be used to find and prosecute for the transaction.
We may contact you to request further information to validate the card details via email or phone.
Prices are quoted exclusive of postage and packing, which will be charged at the rates specified in the delivery section on the product pages.
Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as practicable.
We reserve the right at all times and at our sole discretion to refuse to accept any orders. Offers are subject to Terms & Conditions. If we email an offer this cannot be used in conjunction with any other offer or discount code.
You may cancel an order with us any time prior to dispatch.
If your order has already been dispatched, please follow the returns procedure and we will grant you a full refund excluding posting costs.
You acknowledge that you are responsible for all communications sent via or to this website and agree your use of this website for private, proper and lawful purposes only.
You will not carry out any act or omission or procure any act or omission which would damage, delay, interrupt or impair the use of this website or its software. Cause any illegal, offensive, defamatory material to be placed on or associated with this website. Be in breach of any copyright, trade mark, privacy, confidence, or any other third party right, or cause any inconvenience to InHealth.ie, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam').
In the event that you breach any of these conditions, you will indemnify and keep indemnified InHealth.ie, its parent, subsidiaries, associated companies, employees, servants, agents, professional advisors, suppliers and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these conditions.
You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party.
Trade Marks and Copyright
Our trade marks include (amongst others) the InHealth.ie name and logo.
These trademarks may be in use and/or registered in more than one country and your use and access of our website does not give you any rights to use our trade marks.
All other trademarks are the property of their respective owners.
All content included on this website (including, without limitation, the trademarks of InHealth.ie, logos, graphics, text, photos, designs, logos, icons, images, data and software) is the property of InHealth.ie, its affiliates and licensors and as such is protected by international copyright and other intellectual property laws.
Any copyright or other intellectual property in these web pages is owned by, or licensed to us. It is absolutely prohibited for you to reproduce all or any part of the contents of this website except in accordance with this agreement.
Termination and Suspension
We may immediately issue a warning, suspend or terminate your registration and deny your access to all or part of the website or refuse to provide our services to you without notice if:
You are in breach of any part of this agreement.
We cannot, for any reason, verify or authenticate any information you provide to us.
We believe that your actions may cause legal liability for us, you, or any other use
Once you have finished shopping you will go through to our secure checkout area where you will be asked for the details required to process your order, once complete you will then be issued with an order number and confirmation of your order by email.
We utilise the latest in customer friendly shopping procedures, reinforced with a reliable and secure checkout processing system by Realex , Paypal or Stripe. You can be 100% confident that we have invested in the most secure transaction methods available today. Goods will be dispatched upon clearance of payment on the same day whenever possible.
Our official service level is at 98%. This is +4% versus prior year. Our aim is to deliver all orders next day, however, delays are occasionally inevitable. We have a dedicated Customer Service team who will advise when the product is back in stock. At this point you can request a refund for the product or a refund for shipping.
In the unlikely event that an issue is highlighted with/upon delivery, please Contact Us, whereby the carrier will investigate. Please note that this may take up to 7 days, however, we will work to ensure that it is resolved as timely as possible.
Please Note: In the unlikely event that an item(s) is missing from your order, you have 48 hours to Contact Us to raise a claim.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All Web servers are behind a firewall and monitored.
No contract will subsist between you and inhealth.ie for a sale to you of any product or service unless and until inhealth.ie accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time inhealth.ie sends the e-mail to you (whether or not you receive that e-mail).
Once a refund has been complete it can take up to and including 2-5 business days to arrive in your account. Please note these are not our timelines but are depending on our banking partner’s terms and conditions
This Agreement sets forth the entire understanding and agreement between us.
We may amend this agreement at any time by posting an amended agreement on our website. Any amended agreement will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting.
Nothing in this agreement shall create or be construed to imply any agency, partnership, joint venture, employee-employer relationship between you and us. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.
You cannot assign this agreement but we may assign it at our sole discretion.
Our failure to act with respect to a breach by you or others shall not be considered as a waiver of our right to act with respect to subsequent or similar breaches.
Any person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise.
Coupon Codes & Other Promotions
You can only use one Coupon code per order.
Coupon codes cannot be used simultaneously with Reward Points. When redeeming reward points, coupon codes cannot not be applied to orders.
Coupons are not for resale and are not redeemable for cash.
If a coupon is redeemed on a multiple item order, the value of the coupon is divided equally between those items. If one of those items is cancelled, rejected, or issued either a full or partial refund, the coupon savings cannot be transferred to the remaining items in the order.
Coupons/Discount Codes are only applicable to orders to addresses in Ireland and are not available on international orders.
If you choose the collection option in error, please be advised our team will be required to obtain the shipping charge prior to order shipment.
Note: Our Loyalty Programme will be paused for the duration of Black Friday & Cyber Monday campaigns and will resume thereafter.
One4All & Me2You
We accept One4All & Me2You cards, however due to new regulations you can only spend €50 at a time online. If your order is more than €50 we will have to process it over the phone. You can call us on 01-2042749 for further assistance
Collection confirmation: When your collection is ready, we will confirm via text and provide clear instructions to arrive at our premises and make the collection.
On occasion we may send you a text message which may include news, promotions and offers at the number you provide when ordering. We offer a Free opt out service should you no longer wish to receive correspondence via mobile. (No text charges will apply.)