Return Policy

Cancellations & return of unwanted items - cooling off period

You may of course return any items purchased from InHealth.ie within 7 days of receipt of them. After this date, it falls solely within the discretion of Inhealth if a return or exchange will be accepted. All items should be received by Inhealth within 30 days from the date of delivery. Opened and or used, products cannot be returned to us for a refund. In addition products of a medicinal, cosmetic or personal care nature cannot be returned due to reasons of hygiene. You will be liable for the cost of returning items to us. Please note that if the item has already been shipped from our warehouse a €5 handling charge will also apply. Your statutory rights are not affected.

If the item was damaged in transit

If you take delivery of an Inhealth package and the contents have been damaged in transit, you can return the item(s) to us within 30 days of receipt for exchange.

If the item is faulty

Within 30 days you can return your faulty item for exchange. Please return all packaging that accompanies your item as this may be needed should there be a fault. You may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you

If the item becomes faulty

Please keep all the warranty information that accompanies your item. You may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you.
On returning items please supply details of your order number, name and date of order. You will be liable for the cost of re-delivery and our processing fees. We highly recommend that items are returned via a Recorded Delivery service as we do not accept responsibility for items lost in the post. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Inhealth will check all items returned as damaged or defective. In the event we find a fault, we reserve the right to recover our fees and expenses from you.